Director, HR Operations

Director, HR Operations

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Job Title: Director, HR Operations
Location: Cambridge, MA (This position requires candidates to be based in Massachusetts.)
Work Schedule: Hybrid

Company overview:
 
At Merus, we are advancing leading-edge, targeted treatments using our pioneering multispecific antibody technologies (Multiclonics®), to discover and develop innovative new medicines for patients with cancer. Working at Merus will give you the opportunity to join us in our mission of closing in on cancer. We are a global and diverse team of highly qualified professionals who care deeply about making a difference in patients’ lives. We have bold aspirations, because the need is great and the patients are waiting. Join us and make an impact. 

The Director of HR Operations will oversee HR operations in the Netherlands and Cambridge, MA ensuring alignment and effective coordination between global locations.

In this role, you will be responsible for:

  • HR Operations Leadership:
     
    • Oversee and manage all HR operations, including systems, processes, infrastructure, and data reporting across multiple global locations, ensuring operational excellence and efficiency. 
    • Collaborate with cross-functional teams to enhance HR systems, drive continuous improvement, and optimize workflows in line with business requirements.
    • Ensure alignment and effective collaboration with HR staff in the Netherlands through a dotted line reporting structure, providing guidance and support as needed.
  • Technology Strategy and Optimization:
     
    • Develop and execute a HR technology strategy that supports the company’s business objectives, ensuring technology enhances HR operations and aligns with evolving business needs.
    • Lead the evaluation, implementation, and continuous improvement of HR systems, ensuring the systems enable seamless, compliant, and efficient people operations.
  • Employee Onboarding & Offboarding:
     
    • Manage end-to-end employee lifecycle processes including onboarding new hires and offboarding exiting employees, ensuring a smooth and engaging experience while maintaining compliance with relevant regulations.
  • Data Management & Compliance:
     
    • Maintain accurate and up-to-date employee data, ensuring it meets legal requirements and supports business decision-making. This includes data around employee contracts, compensation, personal data, performance, and promotion records.
  • HR Metrics & Analytics:
     
    • Utilize HR data to analyze key metrics and identify trends that provide insights into workforce performance, engagement, and organizational health.
    • Develop actionable insights from HR data to drive continuous improvement, enhance employee experience, and inform key business decisions.
  • Employee Engagement & Retention:
     
    • Drive initiatives that increase employee engagement, retention, and alignment with company culture, contributing to a positive and productive workplace.
  • Collaborate with Leadership:
     
    • Support the Chief People Officer (CPO) with board-level materials and strategic presentations as needed.

Skills, Knowledge and Expertise

We are looking for a candidate who possesses the following:
  • Educational Background:
     
    • Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
  • Professional Experience:
     
    • A minimum of 7 years of experience in HR operations, ideally within a global biotech or pharmaceutical company.
    • Proven success in leading HR operational initiatives and implementing solutions that enhance efficiency and performance.
  • HR Systems Expertise:
     
    • In-depth knowledge of HR technology platforms, data management, reporting tools, and industry best practices.
    • Experience in optimizing HR systems and driving innovation to improve processes and outcomes.
  • Analytical Skills:
     
    • Strong data analysis skills, with the ability to interpret HR metrics to drive decisions and create actionable insights.
    • Experience in using HR data to inform strategic decisions and improve overall HR operations.
  • Strategic Mindset & Communication Skills:
     
    • A strategic thinker who can develop HR operations strategies that align with broader business goals and organizational objectives.
    • Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical teams across the organization.

Our offer

We offer an exciting opportunity to work with some of the best and brightest in the biotech industry. As part of Merus, you’ll have the chance to collaborate with an exceptional international team of people who are passionate about what they do. To top it off, we offer a highly competitive total rewards package (benefits and compensation), training that is tailored to your individual development, and career opportunities that match your ambitions. Most importantly, you’ll have the chance to join us as we close in on cancer – everything you do matters at Merus.

Apply now

    Our Hiring Process

    Stage 1:

    Internal Review

    This means that we’ve received your application and are in the process of reviewing it.

    Stage 2:

    Initial Call

    We’ll set up a 15-minute phone call with our Internal Recruiter to discuss the details of this job opportunity and your own expectations of the role, as well as Merus as a company.

    Stage 3:

    1st Interview Phase

    During the 1st interview phase, we’ll set up an interview with your potential future manager. We’ll be looking to understand more about your experience, how that fits the role, and what makes you tick.

    Stage 4:

    2nd Interview Phase

    If things are still looking good, we’ll set up several short interviews with team members, peers, Management Team members (where relevant) and HR to make sure we are a good cultural fit. We do our best to plan these interviews on the same day, although on rare occasions they’ll take place on multiple days.

    Stage 5:

    Job Offer

    After positive evaluation from both sides, you will receive our job offer. Once you’ve accepted it, we will draw up the necessary paperwork. You will receive your contract within 3-5 working days and your onboarding process will start!

    Stage 6:

    Welcome

    We’re more than happy to welcome you to join Merus in our pursuit to close in on cancer!

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    Equal Employment Opportunities

    Merus is an equal employment opportunity employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, age, ancestry, disability or perceived disability, qualified handicap, gender identity, military status, veteran status, certain criminal records, genetic information or testing, HIV testing, or any other characteristic protected by applicable federal, state or local laws (each, a "Protected Characteristic"). We are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

    Fraudulent Recruiting Activities

    Please be cautious of scam recruitment offers claiming to be from Merus. Such scams may come from various sources, including unsolicited email using Gmail of other non-Merus email addresses or via text. These scams seek to obtain personal information or payment from victims by offering jobs that do not exist. If you have been the victim of such a scam, please report it to Internet Crime Complaint Center(IC3) | Home Page if you are living in the US or report it to the police Aangifte of melding doen | politie.nl if you live in the Netherlands.